Steve is responsible for the delivery and on-going support of mission critical software solutions and services across the Emergency Services, Justice and Transport markets, both in the UK and internationally. Those include national and local solutions in the UK including the National ANPR Data Centre, the National Enforcement solution and Case Management solutions to major forces including the Metropolitan Police and West Midlands Police. He has experienced the fundamental need to align comprehensive business change with any large system implementation. Inevitably, over 25 years working with the public sector for NEC, and previously PwC and other technology companies including iDox, Esri UK and Civica, he has seen good and bad approaches to this across many projects. He will be speaking from his experience about NEC’s philosophy and practice to ensuring successful projects through the alignment of business and system change.